Privacy Policy
Braybrook Construction Ltd is committed to protecting your personal data and being transparent about how we use it. This policy explains what information we collect when you use our website, how we use it, and your rights under UK data protection law.
We operate under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Braybrook Construction Ltd is a residential building company based in Surrey. We are the data controller for the personal information collected through this website.
You can contact us at:
Email: contact@braybrookconstruction.co.uk
Telephone: 01403 822297
Website: braybrookconstruction.co.uk
What information we collect
We collect personal information in the following ways:
When you submit an enquiry through our contact or project enquiry form, we collect your name, email address, phone number, and any details you provide about your project. This information is used solely to respond to your enquiry and follow up on potential work.
When you visit our website, we may automatically collect technical data including your IP address, browser type, device type, and pages visited. This is collected through Google Analytics (GA4) to help us understand how visitors use the site and improve its performance.
We do not collect sensitive personal data, financial information, or any data from children.
How we use your information
We use the information you provide to:
Respond to your project enquiry and communicate with you about potential or ongoing work
Maintain a record of client and prospect communications
Improve our website and services based on usage data
Our lawful basis for processing your enquiry data is legitimate interest. Our lawful basis for analytics data is consent, managed through our cookie settings.
Cookies
Our website uses cookies to support analytics and basic site functionality. You can manage your cookie preferences at any time through the cookie settings on this site. For more information on how Google Analytics uses data, visit google.com/policies/privacy/partners.
Data sharing
We do not sell your personal data. We do not share your information with third parties for marketing purposes.
We may share your data with trusted service providers who help us operate the website and manage communications, such as our website platform and email services. These providers are bound by their own data protection obligations and only process your data on our behalf.
In certain circumstances we may be required to disclose your data if legally obligated to do so.
How long we keep your data
Enquiry and contact data is retained for up to three years from the date of last contact. If you become a client, relevant project information is retained for up to seven years in line with standard business record-keeping requirements.
Analytics data is retained in accordance with Google Analytics' default retention settings.
Your rights
Under UK GDPR you have the right to:
Access the personal data we hold about you
Request that we correct inaccurate data
Request that we delete your data where there is no legitimate reason for us to continue holding it
Object to or restrict how we process your data
Withdraw consent where consent is our lawful basis for processing
To exercise any of these rights, please contact us at contact@braybrookconstruction.co.uk. We will respond within 30 days.
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page. This policy was last updated in March 2026.
